Capland Properties Ltd respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect and use information when you visit www.capland.co.uk or contact us through our website.

Our full Capland Properties Ltd Privacy Notice provides further information about how we process personal information in connection with property enquiries, lettings and tenancy management.

1. Who we are

Capland Properties Ltd is the data controller responsible for personal information collected through our website.

Capland Properties Ltd
353 Ecclesall Road
Sheffield
S11 8PF

Telephone: 0114 2687222
Email: info@capland.co.uk

We process personal information in accordance with applicable data protection legislation, including the UK GDPR and Data Protection Act 2018.

2. Information you provide to us

If you contact us or make an enquiry through our website, we may collect information such as your:

name;
email address;
telephone number;
address; and
any other information you choose to provide.

We use this information to respond to your enquiry and provide the information or services you have requested.

3. Google Analytics

We use Google Analytics 4 (GA4) to collect statistical information about how visitors use our website and to help us improve it.

Our use of Google Analytics is limited to website statistics such as:

clicks;
impressions;
sessions;
page views; and
bounce rates.

We use this information solely to understand how our website is used and to improve our website and services.

We do not use Google Analytics for advertising, remarketing or to create profiles of individual visitors.

Our use of Google Analytics is intended to fall within the statistical purposes exception under the Privacy and Electronic Communications Regulations (PECR).

If you do not wish your website activity to be included in our Google Analytics statistics, you can contact us at info@capland.co.uk to object.

4. Cookies and similar technologies

Our website may use cookies and similar technologies required for the operation of the website and to support Google Analytics.

Information about our use of Google Analytics and the purposes for which it is used is provided above.

5. Sharing your information

We do not sell your personal information.

We may share information with service providers where necessary to operate our website or provide services to you (such as utilities, etc) or where we are legally required to do so.

We only share information that is relevant and necessary for the particular purpose.

6. How long we keep information

We will only keep personal information for as long as necessary for the purpose for which it was collected, unless we have a legal or legitimate reason to retain it for longer.

Website enquiries which do not proceed to a tenancy will normally be retained for 12 months.

If your information subsequently forms part of a tenancy record, our full Privacy Notice will apply. Tenancy and financial records are retained for the duration of the tenancy and for seven years after the tenancy ends.

7. Your rights

Depending on the circumstances, you may have rights under data protection law, including the right to access, correct, erase or restrict the processing of your personal information, and to object to certain processing.

To exercise your rights, please contact us at:

info@capland.co.uk

8. Third-party websites

Our website may contain links to third-party websites, including social media websites. These websites have their own privacy policies and we are not responsible for their privacy practices.

9. Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can investigate.

You also have the right to complain to the Information Commissioner’s Office (ICO).

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in legislation, guidance or the way we operate.

The latest version will be published on our website.

Last updated: August 2026